SAAS Queens Mentorship Program: Terms & Conditions
Effective Date: March 28, 2025
By enrolling in the SAAS Queens Mentorship Program (the “Program”), you (the “Client”) agree to be legally bound by the following Terms & Conditions, which constitute a binding agreement between you and the Program’s operators, Tyla Marie Booker and Marlon Ray Swazy (the “Mentors”).
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1. Program Description & Deliverables
Upon enrollment, the Client receives access to mentorship, training, and a framework for launching a SAAS business using GoHighLevel.
Each Program Includes:
• 1-on-1 Coaching Calls:
• 4-Week: 4 calls with Tyla and/or Marlon
• 6-Week: 6 calls with Tyla and/or Marlon
• Group Coaching & Community:
• 2 live group sessions per week
• Access to a private peer support community
• Training Modules:
• Full SAAS setup with GoHighLevel
• Landing page and funnel training
• Offer creation, onboarding automation
• Sales guidance and DM scripts
Premium Bonuses ($650 / $997 tiers):
• Structured mentorship (4 or 6 weeks)
• Lifetime access to Tyla’s support until the first client is landed (with full participation)
Disclaimer: Client acquisition support is only available to $650 and $997 clients. No income or results are guaranteed.
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2. Payment Terms & Refund Policy
All payments are final and non-refundable.
By enrolling, the Client agrees:
• Payment plans and deposits are irrevocable
• $87.50 deposits are non-refundable
• Chargebacks or refund requests via Stripe, PayPal, Klarna, etc., breach this contract
Third-Party Financing:
• The Client is responsible for repayment
• These terms remain enforceable regardless of payment method
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3. Participation & Removal Policy
Code of Conduct:
• Show respect to all mentors, peers, and guests
• Be on time and prepared for all calls
• Complete all assignments
• Engage in the community
Scheduling is Client’s Responsibility:
• Clients must reach out to schedule 1-on-1 calls
• Missed messages or slow responses do not qualify as breach by the Mentors
• Not requesting a call is not grounds for a refund
Attendance Clause for $650/$997 Plans:
• 100% attendance is required for continued support
• Missing 1 session without 24-hour notice forfeits client support access
Mentor Cancellations:
• Mentors may reschedule due to emergencies
• No refunds for rescheduled sessions if efforts to reschedule are made
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4. Limited Access for Partial Payments
Clients who only pay the first half (e.g. $175 of $350) receive:
• 1 onboarding call with Tyla
• 1 strategy call with a SAAS Queens mentor
• 14-day access to the private community
• Attendance at 2 group coaching sessions
If the second payment is not completed:
• Access will be paused
• Community and calendar access will be revoked
• Client will be marked inactive until paid in full
Termination Without Refund May Occur If:
• Client is disrespectful or disruptive
• Repeatedly misses sessions
• Shows lack of effort or participation
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5. Intellectual Property
All materials remain the property of SAAS Queens.
Reproducing or sharing content outside the program is prohibited.
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6. Liability & Disclaimer
Client acknowledges:
• Results depend on their own consistency and effort
• No income or outcome is guaranteed
• Mentors are not liable for financial loss or missed outcomes
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7. Media & Consent
Client agrees that testimonials, screenshots, and participation may be used in marketing.
Identifying info will only be shared with consent.
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8. Confidentiality
Calls, resources, and discussions are confidential.
Sharing without permission is grounds for removal.
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9. Legal & Jurisdiction
If the Mentors prevail in a legal dispute, the Client is responsible for attorney fees, court costs, and damages.
This agreement is governed by Florida law. Any disputes will be resolved in Florida courts.
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By submitting payment or checking the agreement box, you confirm that you understand and agree to all terms outlined above.